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Frequently Asked Questions |
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Got a question? Here are the most frequently
asked costumer service questions |
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Q:
How often should I have my transmission checked? |
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A:
Consult your owner’s manual for recommended maintenance
schedules, but practicing preventive maintenance can extend
your car’s and its transmission’s life. We recommend an
annual check of your vehicle’s transmission in order to
catch little problems before they become big problems. |
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Q:
How long does it
take to check?
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A:
AAMCO centers perform an External Diagnostic
Service, which includes checking the level and condition of
the transmission fluid, road testing your car, and a
diagnosis of the external transmission controls. The
External Diagnostic Service is completed in approximately 90
minutes.
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Q:
How much does it cost?
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A: Each
AAMCO center is independently owned and operated and
establishes its own prices. Any charge for an External
Diagnostic Service is credited toward any further service
you may need. Contact your local center for details—select a
state at the top of the page.
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Q:
What
type of transmission fluid should I use?
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A:
Different transmissions require different types of
transmission fluid. The experts at AAMCO recommend that you
change your fluid every 25,000 to 35,000 miles as a part of
our regular suggested maintenance --Safeguard Service. This
service also includes replacing the filter or cleaning the
screen, replacing the pan gasket, performing a final
leak-check, and performing a road test. This service is
warranted for 90 days against any leaks from your pan
gasket. |
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Q:
Do I need to make
an appointment? |
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A:
We recommend contacting your
local AAMCO center before bringing your car in to be
checked. |
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Click here to locate an AAMCO center near you.
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Q:
What types of
services are available? |
A: At
AAMCO our focus is on transmissions and Complete Car Care, there are a
variety of services available. If you think you are having a
problem with your transmission, an AAMCO center will perform
an External Diagnostic Service. The External Diagnostic
Service includes checking the level and condition of the
transmission fluid, road testing your car, and a diagnosis
of the external transmission controls. If you have a
transmission problem, the EDS determines if the problem can
be corrected with an external repair or adjustment.
In some cases, the replacement or adjustment of a
transmission or drive-train related component(s) will
correct the problem. In other cases there could be an
electronic or computer malfunction. In still other cases the
transmission needs to be rebuilt. AAMCO offers service for
all of these transmission problems, for automatic or manual
transmissions, and for domestic or imported cars. The best
thing to do if you are having transmission problems is
contact your local AAMCO center to have an External
Diagnostic Service completed.
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Q:
What if I decide I don’t want any work done after you
recommend it? |
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A: If
AAMCO makes a recommendation for service based on any AAMCO
Diagnostic Service-- and you choose not to have the work
done on your vehicle-- you need only pay for the services or
parts you have previously authorized, and take your car
home. But remember, the longer you drive your vehicle, the
worse the condition might become. |
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Q:
How much can I expect to pay for a transmission repair? |
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A: The
price to repair a transmission depends on several factors.
These include determining the cause of your transmission
problem, the condition and type of transmission in your car,
and the type of service that needs to be done. AAMCO offers
an External Diagnostic Service to identify how to fix your
problem and keep your costs to a minimum. The AAMCO External
Diagnostic Service includes checking the level and condition
of the transmission fluid, road testing your car, and a
diagnosis of the external transmission controls. This
service determines if there is a transmission problem, and
if the problem can be corrected with an external repair or
adjustment. Contact your local AAMCO center to have an
External Diagnostic Service completed. |
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Q:
How long does it typically take for a transmission repair? |
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A: Minor
services can sometimes be performed the same day since they
do not involve the removal of your transmission. Major
services or transmission rebuilding could take several days
so that your transmission can be properly removed,
reconditioned or rebuilt, and reinstalled. |
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Q:
What do I do if I can’t drive my vehicle to the nearest
AAMCO? |
A:
AAMCO centers have towing
available. Contact your local AAMCO center to arrange for
towing.
Click here to locate an AAMCO center near you.
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Q:
What if my vehicle is broken down and it is after hours? |
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A: If
your vehicle breaks down after hours, call your nearest
AAMCO center (1800-GO-AAMCO). Many AAMCO centers can
arrange for towing after hours. |
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Q:
What kind of warranty coverage comes with a rebuilt
transmission? |
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A:
Depending on your type of
vehicle, AAMCO offers coverage for one year,
three-year/36,000 miles or for as long as you own your car.
Click here for more details. |
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Q:
Where
can I get my AAMCO warranty honored? |
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A: If you
have a valid AAMCO warranty, you may take your car to any
AAMCO center in the United States or Canada. Your warranty
will be honored. |
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Q:
How do I
find the nearest AAMCO center? |
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A:
Click here to locate an AAMCO center near you, or call
800-GO-AAMCO. |
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Q:
Are AAMCO
centers open on Saturday? |
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A:
Many AAMCO centers are open on
Saturday. Hours of operation are listed on the center's
website,
Click here to use the
Dealer Locator, where you can connect to your closest
center's website, or we suggest calling 800-GO-AAMCO to
connect to the closest center to confirm their business
hours.
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FAQ
